Parramatta Jiu-Jitsu Academy – Privacy Policy

Last updated: November 2025

Parramatta Jiu-Jitsu Academy (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Policy explains how we collect, use, store, and protect your personal information, and how you can access or correct it.

1. What Personal Information We Collect

We may collect the following information when you interact with our academy, website, forms, events, or services:

1.1 Identification Information

• Full name
• Date of birth
• Gender (optional)

1.2 Contact Information

• Email address
• Phone number
• Residential address
• Emergency contact details

1.3 Health & Training Information

• Relevant medical conditions you choose to share
• Injury history
• Training attendance
• Belt rank and progression

1.4 Payment & Membership Information

• Billing details
• Membership type and status
• Direct debit arrangements (processed securely via third-party providers such as Ezidebit or Clubworx)

1.5 Marketing & Usage Information

• Website and landing page activity
• Social media engagement
• Advertising form submissions
• Testimonials, photos, or videos (only with your consent)

2. How We Collect Personal Information

We collect personal information through:

• Online enquiry forms, instant lead forms, and booking forms
• Membership enrolment through Clubworx
• In-person registrations and waivers
• Email, SMS, or phone communication
• Event registrations
• Website analytics or cookies

3. Why We Collect Personal Information

We collect your information to:

• Provide training, classes, and membership services
• Manage enrolments, billing, and attendance
• Ensure safety and duty of care
• Communicate updates, events, class changes, or important notices
• Manage competitions, promotions, or giveaways
• Improve our academy experience and marketing
• Comply with legal obligations (e.g., incident reporting)

4. How We Use & Disclose Personal Information

Your information may be shared with trusted third-party service providers who assist in running the academy, such as:

• Clubworx (membership management)
• Ezidebit (billing & direct debit)
• Email/SMS providers
• Advertising platforms (Meta, Google)
• Event or competition platforms

We do not sell or rent your personal information.

We may disclose information when required by law or to ensure the safety of our members, staff, and community.

5. Photos & Videos

We may take photos or videos during classes or events for promotional or community purposes.

We will only publish images publicly (e.g., social media, website, advertising) with your consent or in accordance with our media release terms.

You may opt out at any time.

6. Storage & Security

We take reasonable steps to protect your information from loss, misuse, unauthorised access, or disclosure, including:

• Protected databases
• Encrypted billing systems
• Restricted staff access
• Secure cloud storage

7. Access & Correction

You may request:

• Access to your personal information
• Corrections to anything inaccurate or outdated

To request these changes, contact us via email at info@parramattajiujitsu.com.au.

8. Marketing & Communication

By providing your contact details, you consent to receiving communication such as:

• Class reminders
• Academy updates
• Promotions, events, and offers

You may unsubscribe at any time by replying STOP, clicking “unsubscribe,” or contacting us directly.

9. Cookies & Website Tracking

Our website and landing pages may use:

• Cookies
• Pixel tags
• Analytics tools (e.g., Google Analytics, Meta Pixel)

These help us improve user experience and advertising effectiveness.

You can disable cookies through your browser settings.

10. Third-Party Links

Our website or communication may contain links to external sites. We are not responsible for their privacy practices.

11. Overseas Disclosure

Some third-party services we use may store information offshore (e.g., USA), but only with providers that meet industry-standard privacy and security requirements.

12. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy, please contact:

Parramatta Jiu-Jitsu Academy
Unit 10, 148 James Ruse Drive
Parramatta NSW 2150
Phone: 02 9687 5480
Email: info@parramattajiujitsu.com.au
Website: parramattajiujitsu.com.au

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.